How do I purchase computer equipment?
Information Technology Procurement (ITP) is pleased to provide the service for the acquisition of computers and related equipment on behalf of the University. Our aim is to provide University Schools and Divisions with total IT solutions to fulfil their business needs, through accurate advice and expertise in the key areas of procurement, deployment, disposal and asset management. Orders are placed through Oracle iProcurement. This has been designed to automate the ordering process of goods and services. Training for iProcurement is available here.
If you are unsure of what to order, clients are welcome to seek the advice of the ITP team to ensure that your purchases will meet your needs for today and the future.
What ITP will do for you:
- Assess your needs and how they fit within the UWS IT environment
- Resolve software licensing issues
- Ensure that new equipment is compatible with old, and if not, advise on solutions
- Assist you to remain within UWS Standard Operating Environment recommendations, which guarantees full support from ITS
- Ensure that we are helping you plan for the future
- Assist you with ordering through iProcurement
- Leasing for both IT kit and what UWS refers to as VOE (Various Other Equipment).
Acquiring IT equipment is a specialised skill, we hope that you will rely on the expertise of our team to assist you with making selections.
To order standard IT equipment, go into either the 'Computers' or 'IT Stuff stores' on iProcurement, depending on your needs.
ITP assist Schools and Divisions on a daily basis. If you require assistance with ordering machines, email our friendly staff at email@example.com.
If you would prefer to talk to someone over the phone, call extension 1ITP (1487).
Choosing a computer
Only computers meeting UWS standards receive full ITS support at no additional charge. Commonly supplied equipment is available on iProcurement in the IT stores (IT Stuff and Computers).
How do I chase an order?
We strive to provide a pro-active service, so we hope that we have contacted you about any delays long before you have a need to chase an order. To check the status of your order, please contact the ITP team on extension 1487 or firstname.lastname@example.org.
How do I get delivery of my goods?
ITP staff specialises in the deployment of products. Most products will be delivered to you direct from our vendors, but sometimes they will arrive in our store. On these occasions our friendly staff will contact you to make arrangements for delivery. Please contact the ITP team if you have any questions relating to deliveries.
Can I purchase IT equipment on my UWS Corporate Credit Card?
Unfortunately, this is not possible. All IT purchases must be processed through ITP. For more information, please refer to the UWS Corporate Credit Card Policy, which states that no IT equipment can be purchased on University corporate credit cards.
What if I have a question that is not covered here?
The ITP team will be happy to respond to your questions. We try to make it our culture to be one step ahead of you but if for some reason this does not happen please contact us.
Remember . . . . ITP – Our job is to serve you.
Personal purchases of desktop and laptop machines
From time to time vendors offer UWS staff and students discounted pricing for computers bought directly from the vendor's web site. Please see the following link for currently available offers: Acer Offers 2014.
Machines purchased under these offers are not supported by the University. Any purchases are completely private and all details are between you and the vendor. UWS is not responsible for any transaction, warranty, or related issues.
University staff are now able to purchase Fuji Xerox printers at discounted prices.
- Fuji Xerox discount information [PDF, 945.78 KB] (opens in a new window)
- Fuji Xerox price list [PDF, 649.14 KB] (opens in a new window)
- Fuji Xerox order form [PDF, 142.3 KB] (opens in a new window)
Disposal of computer equipment
Please see the new Disposal of computer equipment page.